We ship all across the world from our base in the UK and we offer free shipping to the UK for any order over £75.
For orders under £75, standard shipping costs apply of £XYZ.
For shipping to the rest of the world, per country costs apply / standard shipping costs apply at £XYZ.
Cancelling an order
You may cancel an order if you change your mind and it has not already been shipped. Please contact us as early as possible here to request the cancellation. If we have already purchased shipping for your order we will not be able to refund this back to you.
If your order has already shipped you will need to request to return it instead.
Returning an order
By law you have x days to return an order in original condition after placing your order.
Should you need to return an order, please submit a return request form to us by email at [email protected] before sending anything back.
Here are our guidelines for processing returns. We offer a refund or we offer an exchange/voucher valid in the shop. Shipping costs are not refunded / part of the exchange.
If you are returning an item that is defective or if we have made a mistake we will cover the shipping costs for the return and to ship the replacement.
Any questions not answered above? Ask here.
NOTE: These are samples of text for shipping and returns – you must check what is applicable to your shop to make sure that the terms you offer are viable for your shop.